Mobile Branch

View Available Balances

Once you're logged into Mobile Branch, you'll see a list of your accounts along with your available balance on each account, as shown in the image to the left.

View Transaction History

You can click on any of the listed accounts to get your transaction history. Furthermore, you can click on each individual transaction to see more details including:

• Date of transaction
• Type of transaction
• Location
• Amount
• Running balance

Mobile Branch Main Menu

To view the main menu, you can click on the three white bars at the top left of your screen to reveal the menu options. Select any of the listed features to get started. From these options, you will be able to:

• See your spending patterns
• Transfer money between accounts
• Make payments using Bill Pay
• Deposit checks with Mobile Deposit
• Send money using PayPal
• Locate ATMs and find branch locations
• Set up text banking and text alerts
• Personalize your settings
• View pre-approved loan offers
• Turn your debit card "on" and "off"
• Make payments on your credit card

Navigate through the menu options for a brief overview of each of these features.

See Spending Patterns

Access this screen by choosing "Graphs" from the main menu. Here you can select which account you'd like to see spending patterns for and view the following:

• A comparison bar graph of your income and expenses.
  
• A balance graph that compares your income and expenses.
  
• View time periods that range from 7 days, 30 days, 3 months, 6 months and one year.

Transfer Funds

To transfer money from one account to another, select the "Transfer Money" option from the main menu. On this screen you will be able to:

• Choose which account you wish to transfer your funds from.
• Select an account that you wish to transfer funds to. You can transfer funds to an account of your own or to another member's account or loan.
• Automatically transfer funds when you press submit.

Bill Pay

Make and review payments by accessing the "Bill Pay" option from the main menu. Here you will be able to:

• Pay bills and set payment dates
• View bill pay history
• View your payee list
• View your scheduled monthly payments

Mobile Deposit Capture

To access this screen, select "Mobile Deposit" from the main menu and enjoy the benefits such as:

• Deposit checks directly to your account
• Eliminate the need to travel to a branch
• Easily make a deposit using your mobile device

Learn more about this service by clicking here.

Debit Card Controls

As an added layer of security over your debit card, you can turn your card "on" or "off" in the "Debit Card Controls" menu option.

You can use this feature if your card has been lost or stolen to prevent any possible fraud until you find your card or order a new one. It's simple to use and only takes a swipe of a button.

eZCards

If you have a credit card with us, the "eZCard" option allows you to:

• Make payments
• View transactions
• Set up transaction alerts
• View your balance
• Check your available credit
• See your payment due date

This feature uses eZCard single-sign-on, so you won't need to login again using your eZCard credentials.

My Offers

View and accept pre-approved loan offers without having to come into a branch or fill out an application.

If you have offers available to you, you'll be able to find them on this screen. You'll have the ability to access, review, and accept them at any time by following the prompts.

No offers available? Check back at a later time, as offers are updated every 60 days.

Learn more about our LoanEngine™ pre-approval program here.

Locations

The "Locations" option on the main menu will allow you to:

• Find addresses to our branch and ATM locations
• Search for CO-OP Shared Branches and ATMs
• View our business hours
• Find our phone and fax numbers
• Get directions using Google Maps

Send Money Using PayPal

The "Send Money" option allows you to use PayPal services to quickly and easily pay almost anyone, anywhere and at anytime. Here's how it works:

• Simply enter your recipient's name, along with their email address or mobile number.
  
• Choose an amount and specify which account to withdraw the funds from.
  
• Select your payment type and press submit.
  
• An email or text is sent to the recipient to let them know their money is available. They will be able to log in, or sign up for PayPal to retrieve the payment.

PLEASE NOTE: A fee of $1.00 will be charged for this type of transaction.

Text Banking & Alerts

The "Text Banking" option on the main menu allows you to sign up for SMS mobile banking. This allows you to send account requests via text message. You can use this service for the following purposes:

• Retrieve account balances
• View your recent history
• Transfer money between your accounts
• Transfer money to make a loan payment

Once you've signed up for text banking, you'll also have the option to set up text alerts. Text alerts can notify you when certain account activity happens, such as a change in your balance, or when your balance drops below a specified amount. You can also request to have an account summary texted to you daily.

PLEASE NOTE: Message and data rates may apply depending on your service provider and data plan.

NetTeller™

For your convenience, you can login to your NetTeller™ account by clicking on the "NetTeller" menu option.

This will allow you to update your password, order checks, and more, all without leaving the app. It'll appear just as it does when using a computer.

Settings & Quick Balance

The "Settings" option at the bottom of the main menu will allow you to customize your security settings and make adjustments to the quick balance feature.

Security setting options include:

• Request biometrics on startup
• Turn on fingerprint authorization
• Allow Face ID authentication

Quick balance features allow you to view account balances on the login screen without entering your credentials. This can be turned on/off according to which accounts you want to make viewable.

PLEASE NOTE: Some features are only available if supported by the device you're using.

Security

Our Mobile Banking system uses multi-factor authentication for user verification and SSL encryption to ensure data transfers are secure.

Mobile Branch FAQs

Learn more about Multi-Factor Authentication