Message from the President & CEO

CEO Message to the Membership

SeaComm is Preparing to Phase-In

We are implementing our Phase-In Transition Plan, which has been triggered by the regional opening announced by Governor Andrew Cuomo. Although as an essential business, we have been operating during this time, limiting the number of members in our lobbies and restricting transactional business to our drive-thru only, we felt being in line with New York’s direction most prudent.

Scroll table to view all phases. →

Phase I - May 18 Phase II - June 1 Phase III - June 15

We will be adding additional signage (floors/doors/digital) and communications regarding social distancing. Sneeze guards for each teller station, FSA, FSR, Mortgage rep, manager and advisor rep.

Transactional business drive-thru only remains in effect.

Appointments for Lobby continue, but additional reasons approved. Lobby chairs distanced 6 feet apart enforced. Curbside service through Phase III (Simple service tasks).

All NYS Department of Health & CDC guidance in effect. Masks mandatory in our lobbies.

Deep clean process & sanitizing between members continues. Hand sanitizer available to members.

14-day window before Phase II →

We will begin allowing a specific number of members into our lobbies using social distancing.

Transactional business drive-thru only remains in effect.

All NYS Department of Health & CDC guidance in effect. Masks mandatory in our lobbies.

Deep clean process continues. Hand sanitizer available to members.

14-day window before Phase III →

Begin to open up teller transactions in the lobby, again with social distancing and reduction of actual number of people in our lobbies. Every other teller window open 6’ distance enforced.

Extended hours discontinued.

All NYS Department of Health & CDC guidance in effect. Masks mandatory in our lobbies.

Deep clean process continues. Hand sanitizer available to members.

COVID-19 Social Distancing Sign

COVID-19 Social Distancing Notice

COVID-19 Social Distancing Floor Sticker

We appreciate everyone’s patience and understanding as we move through these phases. Please continue to monitor our social media for on-going updates.

Remember, we are all in it together. Our priority at SeaComm is always to assist our members when they need us the most. .

Scott Wilson Signature

Scott A. Wilson
President and Chief Executive Officer

Contact Us

  • Address: 30 Stearns Street, Massena, 13662

  • Phone: 800-764-0566

  • Phone: 315-764-0566

  • Email: helpdesk@seacomm.org

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Committed to Accessibility

SeaComm is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 800-764-0566. All products and services available on this website are available at all SeaComm branches.